If you’re a researcher with a question, Cindy Doane, M.P.H., M.S., probably has the answer.
“E-record, vouchers and financial assistance, REDCap, access policies, needing to know when certain patients are admitted to the ER — it’s really any research-related question,” said Doane, administrator of the CTSI’s Research Navigator Program.
Doane has been helping to guide researchers to various resources both within the university since she joined the CTSI in March. Connecting with researchers either by email or in person, she assists with a wide variety of research-related requests.
In the instances where she doesn’t have an answer immediately, she reaches out to others in the CTSI, the University, or beyond to help provide support.
“If I can’t help them, I connect them,” she said.
For much of the past two decades, Doane has worked at the university, including a good deal of time as a study coordinator. She started in the Department of Pediatrics as an information analyst and worked her way up to senior project coordinator, also spending time in the Department of Psychiatry.
Her past experience in research made her an ideal fit for the position, as she is personally familiar with many of the challenges facing researchers and study coordinators.
“We were very excited to bring Cindy onto the team,” said Eric Rubinstein, J.D., M.P.H., executive director for research services at the CTSI. “With her wealth of research experience and familiarity with regulatory processes and University infrastructure, she is a tremendous resource to help teams get what they need to move their research forward.”
In addition to her work with the Research Navigator Program, Doane runs the ClinicalTrials.gov Consultation Clinics, which take place monthly in Saunders Research Building, and administers the Voucher System, where researchers can obtain small amounts of funding quickly and easily.
Doane also spent much of her first several months at the CTSI helping to develop the Research Request Dashboard, a one-stop web-based application that manages all the requests that come through the Research Navigator Program. The Dashboard, which will launch later in 2014, will allow users to log in and track the progress of their requests.